Fred Smith Plumbing and Heating Company publishes a new video featuring customer testimonials by Andrew Losso and Jon Shechter. Each shares his experiences in using the services of ‘Fred Smith’ and explains the benefits of doing so. Philip Kraus, CEO and owner, says “we’ve been getting up every morning for decades to make our customers in NYC happy with topnotch service; we are grateful that Andrew and Jon want to tell their story with others in this way”. Covering New York City’s finest residential buildings, institutions, schools and more, Fred Smith Plumbing provides fast, professional, and courteous service. ‘Fred Smith’ handles a wide array of jobs from general plumbing to HVAC Systems, Pump Repair, Drain Cleaning, Fire Suppression Systems, High Pressure Stream Heating Systems, Culligan Water Filtration Systems, and Rooftop Tank Cleaning. No job is too big or small for ‘Fred Smith’. Kraus say, “Our staff consists of an executive team, eight field supervisors, and over 100 mechanics and helpers. When the phone rings, the team springs into action”.‘Fred Smith’ invites you to listen as our customers say, “They make you feel like you are the only one using them.” “I recommend them all the time.” “There’s one source; go to Fred Smith.” When our clients are happy, we are happy. 

Fred Smith Plumbing & Heating‘s long standing values align quite naturally with the BBB Standards of Trust  and we are happy that our BBB Accredited Status is renewed.  Philip Kraus, CEO and owner of Fred Smith Plumbing says, “we seek to bring the highest level of professionalism and integrity possible to each job we perform.  Our mechanics are highly trained – the best in the industry — and we pride ourselves on getting the job right and performing the correct job. Our customers — the property managers, Boards of Directors, and tenants of the residential cooperative and condominium buildings in Manhattan,  rely on us to live up to the high level of professional standards Fred Smith was built on. They know we stand by our work. We are pleased that Fred Smith’s BBB Rating is sustain at an A+ level.”

NYSIF (New York State Insurance Fund) Field Services Representative Mawuli presents Philip Kraus, owner of Manhattan-based Fred Smith Plumbing & Heating, with a plaque commemorating 75 years of consecutive business. Kraus says, “Fred Smith Plumbing & Heating has partnered with NYSIF and been a policy holder since 1938. Our common interest of putting the safety and well being of our employees first has served us well. We have always provided the necessary training and equipment to ensure that each employee is prepared at all times to take care in the workplace and safe guard himself, his fellow workers, and the work environments entrusted to us. Safety in the workplace is our first and foremost priority.”

Click to view presentation photo

Philip Kraus, CEO and owner of Manhattan-based Fred Smith Plumbing & Heating, notes that monitoring of rooftop water tanks falls under the purview of two agencies. “The regulation of the cleaning and inspection of water tanks is provided by two separate New York City agencies: the Department of Buildings and the Department of Health. Building owners should comply with the regulations of BOTH agencies, not just one of them,” Kraus says. “The DOB (through the New York City Plumbing Code) and the Department of Health (through the New York City Health Code) provide regulatory requirements for the maintenance and sanitation of the tanks.”

Published in The Cooperator, March 2014: Click to Read the Full Article.